Frequently Asked Questions
Everything you need to know about NEXXVORA — answered clearly and concisely.
Frequently Asked Questions
Do you ship worldwide?
Do you ship worldwide?
No. We currently ship only to the United States, the United Kingdom, and Canada.
Which countries do you ship to?
Which countries do you ship to?
We currently deliver to:
- United States
- United Kingdom
- Canada
We plan to expand to more countries in the future.
How long does shipping take?
How long does shipping take?
Orders are typically processed within 1–3 business days.
Estimated delivery:
- USA: 3–7 business days
- UK: 5–10 business days
- Canada: 5–10 business days
Which payment methods do you accept?
Which payment methods do you accept?
We currently accept:
- PayPal
- Bank Transfer
Can I pay with a credit or debit card?
Can I pay with a credit or debit card?
At this time, we only accept PayPal and Bank Transfer. We appreciate your understanding and are working to expand our payment options.
Can I cancel or change my order?
Can I cancel or change my order?
Please contact us as soon as possible. If your order has not yet been processed, we will do our best to help.
What if my product arrives damaged?
What if my product arrives damaged?
Contact our support team within 48 hours of delivery with clear photos of the damaged item, and we’ll review your request promptly.
Are your products suitable for sensitive skin?
Are your products suitable for sensitive skin?
Our products are formulated with skin comfort in mind. However, every skin type is different. Always perform a patch test before first use and review the ingredient list if you have allergies or sensitivities.
Are your products a medical treatment?
Are your products a medical treatment?
No. Our skincare products are cosmetic products and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
